Shipping Policy
Where we ship
We ship worldwide.
Shipping rates
- Standard shipping: $5.00 flat rate per order.
- Free standard shipping on orders of $35 or more — applied automatically at checkout.
Delivery time
Estimated delivery is 14–30 days from the date you place your order. Times can be longer during holidays or because of customs checks in your country.
Order tracking
Once your order ships, we email you a tracking number. You can also look up your order anytime on our order lookup page.
Customs and import fees
Some countries charge import taxes or duties on deliveries. These are set by your local customs office and are paid by the recipient.
Wrong address or a problem with delivery?
Please double-check your shipping address at checkout. If you spot a mistake, email us right away at bygog@gmail.com and we'll do our best to update it before the order ships. If your order arrives damaged or doesn't arrive, see our Return & Refund Policy.
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About Crochet Cuddles
Crochet Cuddles is a small online shop for people who love little handmade things. We pick crochet dolls, mini keychains and beginner-friendly amigurumi kits that make someone smile — a coffee-cup buddy for a tired friend, a tiny frog for a backpack, or a kit for an evening of learning something new.. What you'll find...
Privacy Policy
This policy explains what personal information Crochet Cuddles collects when you visit our store or place an order, and how we use it.. Information we collect. Order information: your name, email, shipping and billing address and phone number, so we can process and deliver your order.. Payment: payments are handled by...
Return & Refund Policy
Quick summary. You can request a return or refund within 30 days of receiving your order. If an item arrives damaged, defective or not what you ordered, we will refund or resend it at no cost to you. Email us at bygog@gmail.com to start.. What can be returned or refunded. Items that arrive damaged, defective or with mi...